We stand behind every container we sell with clear, comprehensive warranty coverage
Full structural warranty on new (1-trip) containers
Wind/watertight guarantee on used CW containers
Weatherproof guarantee upon delivery
Warranty on materials and workmanship
Detailed coverage by container grade
| Coverage Item | New (1-Trip) | Used Cargo Worthy | Wind & Watertight | As Is |
|---|---|---|---|---|
| Warranty Duration | 1 Year | 30 Days | Delivery Only | No Warranty |
| Structural Integrity | Covered | Covered | At delivery | Not covered |
| Wind & Watertight | Guaranteed | Guaranteed | At delivery | Not covered |
| Floor Condition | Covered | Covered | At delivery | Not covered |
| Door Operation | Covered | Covered | At delivery | As-is |
| Cosmetic Damage | Not covered | Not covered | Not covered | Not covered |
| Modifications | N/A | N/A | N/A | N/A |
Simple, transparent process for all warranty requests
Take clear photos/videos of the defect or damage within the warranty period
Call or email with your order number and detailed description of the issue
Our team reviews your claim and may schedule an inspection
Repair, replacement, or refund as determined by warranty terms
Most claims are resolved within 5-7 business days of approval
Protect your investment with extended coverage
For an additional fee, you can extend your warranty on new and used cargo worthy containers:
Our warranty team is ready to assist you
+1 (445) 212-7920
sale@solidbasecontainerservices.com
Please have your order number and photos of the issue ready when contacting us.
Our team can explain exactly what's covered for your specific container purchase
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